Legal

Privacy Policy

Effective Date: January 1, 2024  ·  Last Updated: January 1, 2024

Madina Insurance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our insurance brokerage services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Personal Information

When you request a quote, contact us, or use our services, we may collect personal information including: your full name, email address, phone number, mailing address, vehicle information (year, make, model, VIN), driver's license number, driving history, current insurance details, and payment information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, process, and manage your insurance quote requests and policies
  • To communicate with you about your account, policies, and claims
  • To send you important notices, updates, and policy documents
  • To improve our website, services, and customer experience
  • To comply with legal obligations and regulatory requirements
  • To detect, prevent, and address fraud or security issues
  • To send promotional communications (with your consent, and you may opt out at any time)

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Insurance carriers and underwriters to obtain quotes and bind coverage on your behalf
  • Service providers who assist us in operating our website and conducting our business (subject to confidentiality agreements)
  • Regulatory authorities, law enforcement, or other parties as required by law
  • A successor entity in the event of a merger, acquisition, or sale of assets

All third parties with whom we share your information are required to protect it in a manner consistent with this Privacy Policy.

4. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information (subject to legal requirements)
  • The right to opt out of marketing communications at any time
  • The right to file a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at Nibrahim@madina-insurance.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: Nibrahim@madina-insurance.com
  • Phone: (770) 480-7144
  • Address: 6431 Warren Dr NW, Norcross, GA 30093